Last Updated: October 6, 2025
Sacramento Paint Pros, referred to in this policy as "Sacramento Paint Pros," "we," or "us," values your privacy.
This notice describes the information we collect, how we use it, the circumstances in which we share it, and the choices available to you. By visiting sacramentopaintpros.com or any page that links to this policy, you consent to the practices described below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our ads and applications on third-party websites when they reference this policy
This policy does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your painting request, such as property location, interior or exterior work, surface materials, project timing, budget expectations, color preferences, and notes
- Photos of surfaces you upload for estimates
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen resolution, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and comparable technologies
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or engagement history
- Verification data and fraud screening related to service requests
- Advertising and analytics information, including email interaction data
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Track site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you disable them, some features may not function properly.
Third parties may also place cookies on your device, and we do not control those cookies.
Interest-Based Advertising
We may partner with companies that display ads based on your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our residential and commercial painting services and Website
- Prepare and manage your free painting estimates and service requests
- Coordinate with our painting crews and project managers to schedule and complete your project
- Send project updates, timeline details, color consultation information, and support messages
- Personalize your Website experience and marketing
- Conduct analytics, research, and product development
- Detect, stop, and respond to fraud, misuse, and security incidents
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following situations:
Service Providers and Subcontractors
When you request a quote or painting service, we may provide required details to trusted subcontractors, material suppliers, and specialty trade professionals so they can help complete your project.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share data with vendors that help run our Website and business, including providers of analytics, security, payments, support, and marketing.
They may use personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and targeted advertising.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may transfer information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy and data practices.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle painting estimates or service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing emails from us. This does not affect messages from subcontractors or suppliers who received your project details.
- Cookies: Adjust cookie settings in your browser or use the opt-out links above.
Access and Control
You may ask us to:
- Review the data we maintain about you
- Update inaccurate information
- Delete information, subject to legal or operational limits
- Share concerns about how we use your data
Use the contact details listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes outlined in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm
- The purposes of processing
- Legal obligations
- Whether those purposes can be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is sent over SSL. Even so, no transmission or storage system is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources used to collect it
- Business or commercial purposes for collection
- Categories of third parties with whom we shared it
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We confirm requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may request proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after changes are posted, you accept the updated policy.
How to Contact Us
Sacramento Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
